Refund policy

Martin Food Equipment warehouses and ships all orders and it is Martin Food Equipment therefore who decides the return policy and has final right of refusal on all returns. Claims of damage, defect or error must be made within 48 hours of receiving your order. Returns of non-defective items must be made within 10 days after receiving the items, in its original packaging and in a saleable condition. Returns will be accepted, however, all shipping costs are at the customer’s expense and are non-refundable. Special order items are NOT returnable. For other items please check with us BEFORE ordering to determine if item is returnable. Credit card refunds will be processed to the original credit card.